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Manhattan
Hose supplier for Manhattan
In Manhattan the machine never comes to the shop. It is in a sub-basement, on a roof or bolted to a hoist forty floors up, so the part travels instead. Which means getting the specification right first time is the entire job.
The Problem
Everything in Manhattan is somewhere awkward
Manhattan barely has industry in the sense the other boroughs do, and it has more mechanical equipment per square foot than anywhere else in the region. It is all just hidden. Chillers and boilers in sub-basements, hydraulic elevators in shafts, hoists and pumps on active sites, kitchen and laundry plant behind restaurants and hotels.
None of it can be brought anywhere. The machine stays put and somebody carries the failed part out, which introduces the problem that runs through every Manhattan job we handle. The person who arrives at the counter is frequently not the person who removed it, and does not know what the machine was, what it carried or which end went where.
That is fine when the old assembly comes with them, because the hose tells us most of it. When it does not, or when it came off in pieces, a forty-five minute drive turns into two forty-five minute drives and a day lost.
So the useful thing this page can do is help you record the specification properly before anybody sets off. Fill in what you know below and it produces a block you can send with the runner or read down the phone.
Get It Right First Time
Write the spec before anybody drives
Fill in whatever you have. Anything you leave blank stays marked as unknown rather than guessed, which is far more useful to us than a number somebody invented.
Who Comes In
What Manhattan runs on
Almost none of it is visible from the street, and all of it fails eventually.
Plant rooms and mechanicals
Chillers, boilers, pumps and heat exchangers in sub-basements and on roofs across the borough. Steam, water and industrial hose on equipment that is often decades old and rarely has a current parts book.
Hydraulic elevators and lifts
Hydraulic passenger and freight elevators, dock levellers, and the car stackers in parking garages. High pressure lines in shafts nobody can reach quickly, where a leak is both a breakdown and a mess.
Construction and hoists
Material hoists, concrete pumps, excavators and compressors on sites with no lay-down space at all. A machine down in Manhattan blocks a street as often as it blocks a schedule.
Kitchens, laundries and hotels
Commercial kitchen and laundry plant, washdown, steam and grease handling. Equipment that runs every day and cannot be taken out of service for a week waiting on a part.
Hospitals and universities
Campus plant rooms and central mechanical systems with their own maintenance crews. Usually planned work rather than emergencies, and usually the same specification repeated.
Carting and service vehicles
Private sanitation, service trucks and lift gates working the borough. Hydraulic lines that take punishment from constant cycling and tight manoeuvring.
Two Ways To Do It
Drive out, or stop driving
If somebody is coming out
Call first, every time. Send the spec or a photo and the assembly can be built while whoever you are sending is still on the road. That turns a forty-five minute gamble into a collection.
Ten thousand square feet, crimping machines running and tens of thousands of fittings on the wall. Detail on the Hempstead shop.
If you manage several buildings
Held stock is the better arrangement, and for building services it works particularly well because the same assemblies fail on the same equipment year after year. We keep the specification on file so a replacement never needs measuring again.
Spare sets built ahead of the failures, held here rather than in a plant room with no space. See OEM hose assembly replacement.
Common Questions
Before anybody sets off
Often yes, particularly with photos. The old assembly is always better because the hose carries its own specification in the layline and the fittings can be measured directly. But when the part cannot come out of a sub-basement, a clear description plus photos of both ends with something for scale gets us there most of the time.
No, there is no mobile van and no on-site service. Both shops are counters you come to. We would rather be clear about that than have a super waiting in a boiler room for somebody who is not coming. What we do instead is hold stock, which for building services works better than a van would.
Around forty-five minutes outside peak, and considerably more at either rush. Downtown and the east side tend to be quicker than the west side or anywhere north of the park. Either way, call ahead so the assembly is waiting rather than starting when your runner arrives.
Bring all of it, even the fragments. The fittings survive most failures and they carry the thread standard, the seat angle and the orientation, which is the harder half of the specification. A burst hose still has a readable layline in most cases too.
That describes a lot of Manhattan plant rooms and it is routine work for us. Everything needed is on the old assembly, so we build from the part rather than from a catalogue number. See OEM hose assembly replacement.
Hempstead. Oakdale is a further forty minutes east with nothing Hempstead lacks apart from more of the marine range. Ask at the counter or through the contact page.
Call First
Send the spec before the runner
Describe it or photograph it and the assembly can be built while somebody is still on the road. One trip, one collection.